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If you’re a CSM juggling session Q&A, FAQs, and emails during a live event, you know the chaos. The new Message Center is here to change that.
This centralized hub pulls all comms into one clean console. That means:
No more toggling between inboxes
No more missed attendee questions
No more manual tracking
Whether it’s a speaker Q&A, a technical support ask, or an attendee FAQ, you can now:
Tag and assign messages by topic, event, or urgency
Track every message’s status
Integrate with help@canapii.com via Outlook and Zapier
See everything in context, from user info, event, and message history
Example:
Running a global summit? Your team can filter by event, tag tech issues, and assign a CSM, all in real time. Respond faster, respond smarter.
Learn more about Canapii’s event management platform by requesting a demo today!