If you’re a CSM juggling session Q&A, FAQs, and emails during a live event, you know the chaos. The new Message Center is here to change that.

This centralized hub pulls all comms into one clean console. That means:

• No more toggling between inboxes

• No more missed attendee questions

• No more manual tracking

Whether it’s a speaker Q&A, a technical support ask, or an attendee FAQ, you can now:

• Tag and assign messages by topic, event, or urgency

• Track every message’s status

• Integrate with help@canapii.com via Outlook and Zapier

• See everything in context, from user info, event, and message history

Example:

Running a global summit? Your team can filter by event, tag tech issues, and assign a CSM, all in real time. Respond faster, respond smarter.

Learn more about Canapii’s event management platform by requesting a demo today!